Keyame Code of Conduct & Core Values

April 23, 2024

Code of Conduct for Keyame Media

Introduction:

Keyame Media is committed to capturing stunning visuals and crafting exceptional photography and videography experiences for our clients. We believe in fostering a professional, respectful, and creative work environment where our employees can thrive. This code of conduct outlines the core values and expected behaviors that guide our daily operations.

Professionalism:

  • We treat our clients, colleagues, and vendors with courtesy and respect at all times.
  • We arrive at shoots and meetings on time, prepared, and with a positive attitude.
  • We maintain a professional appearance and demeanor throughout our work.
  • We communicate clearly and effectively with clients and colleagues, both verbally and in writing.
  • We are honest and transparent in our dealings with clients and colleagues.

Client Focus:

  • We are dedicated to exceeding our clients’ expectations by delivering high-quality work on time and within budget.
  • We actively listen to client needs and concerns and work collaboratively to achieve their vision.
  • We maintain the confidentiality of client information.
  • We respect client privacy and obtain all necessary permissions before capturing photographs or video footage.

Creativity & Collaboration:

  • We foster a creative and innovative work environment that encourages the exchange of ideas.
  • We value teamwork and collaborate effectively with colleagues to achieve our best work.
  • We are open to feedback and willing to learn from each other.
  • We strive to continuously improve our skills and knowledge through training and development opportunities.

Confidentiality & Business Integrity:

  • We maintain the confidentiality of all proprietary information belonging to Keyame Media, including client information, business plans, and financial data.
  • We avoid disclosing confidential information to unauthorized individuals or using it for personal gain.
  • We use company property, equipment, and resources responsibly and solely for business purposes.
  • We avoid any misuse of company property, such as using company computers, cameras, and all other gear for unauthorized activities.
  • We are prohibited from unauthorized use of the Keyame Media quality assurance logo or any other company trademarks or intellectual property.
  • We represent Keyame Media accurately and professionally in all interactions. We avoid misrepresenting the company’s services, capabilities, contacts or affiliations.

Safety & Security:

  • We are committed to maintaining a safe working environment for all employees and clients.
  • We follow all safety regulations and procedures related to our work, including equipment use and location safety.
  • We are aware of our surroundings and take all necessary precautions to avoid accidents and injuries.
  • We report any safety hazards or concerns to management immediately.

Social Media:

  • We maintain a professional online presence that reflects positively on ourselves and Keyame Media.
  • We avoid posting any confidential information or negative comments about clients, colleagues, or the company on social media.
  • We respect the privacy of others on social media.

Consequences:

Violations of this code of conduct may result in disciplinary action, up to and including suspension from service, termination of engagement with Keyame Media and even lawsuit where violation is severe.

Revisions:

Keyame Media reserves the right to revise this code of conduct at any time without prior notice.

Core Values for Keyame Media

  1. Expressive Imagery: We believe that visuals can convey deep emotions, tell compelling stories, and create memories that last
  2. Excellence: We are dedicated to delivering high-quality work that exceeds expectations.
  3. Collaboration: We thrive in a team environment and value the perspectives of others.
  4. Client Focus: We are committed to understanding and exceeding our clients’ needs.
  5. Respect: We treat all individuals with respect and professionalism.
  6. Integrity: We act ethically and honestly in all our dealings.
  7. Passion: We are passionate about photography and videography and bring that enthusiasm to every project.
  8. Lifelong Learning: We strive to continuously improve our skills and knowledge.
  9. Adaptability: We are flexible and can adjust to changing circumstances and client requests.
  10. Creative Problem-solving: We approach challenges with innovative solutions to achieve the best results.